02/17/2012 16:27
Posted by David Guerrero
As you start your new business, it is important to create a professional tone when your future clients call your company. It promotes trust and quality of service. Among the many voice service providers, I believe two stand out from the rest. Google Voice and eVoice®, in terms of cost effectiveness, convenience, reliability and professional image.
VS
Here's a comparison of these two services:
|
|
||
|
Voicemail transcription. |
Yes |
Yes |
|
One number |
Yes |
Yes |
|
Toll Free Number |
No |
Yes |
|
Personalized greetings |
Yes |
Yes |
|
Professional greetings |
No |
Yes |
|
International calling |
Yes |
Yes |
|
SMS to email |
Yes |
No |
|
Music on Hold |
No |
Yes |
|
Multiple Extension |
No |
Yes |
|
Call Usage |
No |
Yes |
|
Share voicemails |
Yes |
No |
|
Call Transfer |
No |
Yes |
|
Dial-by-name directory |
No |
Yes |
|
Block callers |
Yes |
No |
|
Screen callers |
Yes |
Yes |
|
Mobile app |
Yes |
Yes |
|
Conference calls |
Yes |
Yes |
|
Number Porting |
Yes |
No |
|
Call Recording |
No |
Yes |
|
Online Administration |
Yes |
Yes |
|
No Cost |
Yes |
6 Months free then $12.95 per month for 300 minutes and 2 extensions* |
|
Yearly Contract |
No |
No |
|
Live customer support 24/7 |
No |
Yes |
* Check eVoice pricing for more details
After comparing these two services, Google Voice benefits more individual than small businesses, while eVoice® benefits both individuals and small businesses. When you're dealing with your company's communication system, it is very imporant to have the security and support that eVoice® provides, which Gvoice lacks.
Sources:
Which Voice service do you like best?
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David Guerrero is a small business marketing consultant and owner of Prolific Marketing Consulting. With 3 years of experience in real estate marketing and 4 years in the banking industry; David helps start up businesses and property management companies cut their advertising and marketing...
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